Reviews about Total Grand Rental
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January 29, 2019, by Julie Golden
BEWARE!!! Check your bill... Get your quote in writing prior to picking up your rental. We rented a tractor for 24 hours (one day) with a total of 8 hours to be logged on the machine. The tractor broke down after 5 hours.. When we took it back, the "owner" gave us a replacement and said that we could log our remaining 3 hours on the new machine. When we returned that machine, we were charged for two full days of tractor rental. $500!! Also, make sure you fill your tractor (or machine) back up. We returned the tractor and heard the technician tell the "owner" that he put .8 gallons in the tank. We were charged for 5 gallons of diesel. When we questioned all the overages and reminded the "owner" of our conversations the day prior he feigned amnesia. DANGER, DANGER, DANGER!! If you have an alternative, DO NOT USE! Don't let "Jeff" ruin your day!!!