JOANN Fabrics and Crafts in Flagstaff, AZ Open now

Reviews about JOANN Fabrics and Crafts

• ★ ☆ ☆ ☆ ☆

  June 10, 2019, by duckielikesit
  I came her a few nights ago (on my birthday, no less) with a gift card. When it came time to check out, the gift card wasn't working. A manager named Krista came up to help. She was rude and spoke down to my husband and I. Instead of calling to figure out why it wasn't working, she had US call to sort out HER company's mess. While I was on the phone, my husband posted a Yelp review and when we returned she was suddenly polite and found her customer service skills. Then the card magically worked and we were on our way. Never in my life have I been treated with such disrespect by someone in the retail industry. I wouldn't send my worst enemies to this store.